Spark: Print is dead.

Frequently Asked Questions

  • What paper can I expect my projects to be printed on?

    Simple answer… the best paper for the job. We have curated our offering based on years of experience, and feedback we have received while working closely with the Toronto design community. We offer premium papers whether you select COATED (Sterling Dull) or UNCOATED (Via Vellum Pure White) for your project.

    Coated Uncoated
    Business Cards 130lb Cover (13pt) 160lb Cover (22pt)
    Invitations 100lb Cover (10pt) 100lb Cover (14pt)
    Postcards 100lb Cover (10pt) 100lb Cover (14pt)
    Posters 100lb Text (4.7pt) 100lb Text (8.2pt)
    Sheets 80lb Text (3.6pt) 80lb Text (6.4pt)
    Brochures 100lb Text (4.7pt) 100lb Text (8.2pt)

    ‘Expert’ users are provided with printed samples of every item in all their touchy-feely goodness. If your project requires different paper, our pals at Flash (info@flashreproductions.com) will be happy to help sort out your customized needs.

  • What is the turnaround time on a project?

    Our goal is to ship within 72 hours of receipt of files. However, this can fluctuate during peak periods based on the volume of projects at hand. Each project is trackable so you can check the status at any time.

  • Who can I contact if I have questions or concerns along the way?

    If you have a technical issue about the website or come across a glitch please click the “Report A Bug” button on the bottom right corner. For print related questions drop us a note at info@spark.graphics.

  • Is my credit card purchase secure through your site?

    Payments are processed using encryption coding through a third party - and we do not store any credit card information on our servers.

  • Can I pick up my order?

    Pick up is not currently an option. Maybe down the road… we will keep you posted.